How to contact us

Children's Hearings Scotland
Area 2/1/1 Ladywell House
Ladywell Road
EH12 7TB

Telephone: 0131 244 3696

How to find us

To help you find us at Ladywell House, please view the location map below. If you require directions to Ladywell House, please click on the ’Directions’ tab below and you will be taken to Google Maps. When you arrive at Ladywell House, please report to the main reception. If you are travelling by car please note that limited spaces are available in the carpark. Alternatively, on street parking is available outside the building.

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Contact us

Children’s Hearings Scotland (CHS) is based in the National Records of Scotland (formerly GROS) building in Corstophine, Edinburgh.

Contact details for each member of staff are available on the ‘Our people’ page. 

When are we open?

Our office opening hours are Monday to Thursday 09:00 – 17:00 and Friday 09:00 – 16:00.

The CHS office will be closed on the following public holidays in 2017/18:

  • Monday 25 December - Christmas Day
  • Tuesday 26 December - Boxing Day
  • Monday 01 January - New Years Day
  • Tuesday 02 January - Public Holiday
  • Friday 30 March - Good Friday
  • Monday 07 May - May Bank Holiday
  • Monday 28 May - Spring Bank Holiday
  • Monday 06 August - Summer Bank Holiday
  • Friday 30 November - St Andrew's Day
  • Tuesday 25 December - Christmas Day
  • Wednesday 26 December - Boxing Day

How to request information from CHS

If you would like to request information held by Children’s Hearings Scotland in our capacity as a public authority, or request information about you that is held by Children’s Hearings Scotland, you can send us an email at or write to us at the address above.

How to make a complaint about CHS

If you are not satisfied with the work of Children’s Hearings Scotland, we would like to know about this. Please visit our ‘Complaints’ page for information on how to make a complaint.


As a public body, Children's Hearings Scotland must comply with public sector procurement obligations. Please visit the ‘Procurement’ section of our website for more information.

IT queries

If you are a Children's Panel member or an Area Support Team member and you have an IT query, please contact


If you have a media enquiry, please email Further information for journalists, is available on our ‘Media’ page.


Details of any vacancies within Children's Hearings Scotland and details of any voluntary roles within the CHS Community will be advertised on the ‘Vacancies’ section of our website.

For queries about National Team recruitment, please contact

For queries about panel member recruitment, please see our recruitment website at

For all other enquiries, please contact us by telephone on 0131 244 3696 or by emailing

Please note, the above mail boxes will only be monitored during office opening hours.

You can also follow us on Twitter at @CHScotland.